FAQ

Curriculum

Does my child require any special skills to complete your self-paced courses?

While no special skills are required, to achieve the best results in independent study, we highly recommend that students and parents understand the study method covered in these books by L. Ron Hubbard: Learning How to Learn (ages 6-11), Study Skills for Life (ages 12-17) or The Basic Study Manual (ages 18 and up). These books can be obtained from Effective Education Publishing, 12424 Lusher Road, St. Louis, MO 63138. Call 1-800-424-5397 or email .

How can I find out what supplies and other materials a student will need to obtain?

Required additional books and materials (other than basic academic supplies) are either noted in the “Materials You Need to Supply” section of the course description, or given via a separate Materials List link on the course description page. For unusual materials, supplier suggestions are often included.

Used bookstores and libraries can be checked for textbooks. One of the best sources for used textbooks is Follett Educational Services. Their inventory changes frequently, so they can be rechecked to see if a particular book has become available. Another good source is the textbook depository of your local school district. Call your school district or board of education for contact information.

(Please note that because books can go out of print without notice, it is best to locate copies of the books needed for a course before ordering your materials from Heron Books. However, out-of-print books can usually be found through used bookstores, text suppliers or on Amazon.com.)

Can I make copies of the Heron Books materials I purchase?

Just as with any textbook you purchase, our books are copyrighted and should not be copied. Learning Guides are downloadable and can be copied or downloaded as often as you wish.

Do you offer curriculum for diagnostic testing?

We offer exams for individual courses, which are intended to be used after the course is completed. Some Math and Spelling courses have diagnostic tests that can be taken prior.

Ordering

How can I check my order status?

Your order confirmation, order processing and order shipment will be emailed to you. For other questions, email .

How do I pay for the materials I want to buy?

We accept MasterCard, Visa, American Express and Discover Card credit cards.

What do I get when I order a course?

A Heron Books course generally consists of a course learning guide, a study booklet (text), and an after-course examination.

How fast do you ship orders and what shipping company do you use?

We are a print on demand publisher. We typically ship all orders within 48 hours of receipt. Items shipping outside the United States are shipped First Class or Priority Mail via the U.S. Postal Service. If you have questions or need special shipping arrangements, please email us.

What is your refund policy?

Heron Books will refund unmarked, unstamped, resaleable materials within 30 days of invoice date for any reason, for a full refund or account credit (excluding original shipping charge). Please explain the reasons or circumstances for the return. Shipping charges on returned materials shall be paid by the customer.

What is your privacy policy?

You will be asked to opt in to our mailing list and may select not to have your name, address or email address shared with our affiliate school.

TOC

Checklists for Success

The Study Handbook $35

Creating books and learning materials students love.

FAQ

Still have questions? Give us a call. We love to help.

Curriculum

Ordering

Delphian School

20950 SW Rock Creek Rd.

Sheridan, OR 97378

FAQ

Still have questions? Give us a call. We love to help.

Curriculum

Ordering

Delphian School

info@heronbooks.com

20950 SW Rock Creek Rd.

Sheridan, OR 97378